10/16/2026
This week, we were pleased to have Brooke Pelton from Firelands Collision by Diehl located in Norwalk share her expertise. Brooke is one of our newest members and we were excited to hear her presentation for the first time.
Brooke gave us a great look at the high-tech system Firelands Collision uses to keep customers informed throughout the entire repair process. From the initial call and estimate, through every step of the repair, customers can stay up to date on the progress of their vehicle until it is completed. No wondering what is happening with your vehicle—just consistent communication every step of the way!
Firelands Collision has the largest auto body repair facility in the area, with the capability to repair all makes and models, including semi trucks and RVs. They can also help arrange rental vehicles while your vehicle is being repaired.
Brooke has been with Firelands Collision for two years and takes a great deal of responsibility in making sure customers are satisfied with their repair experience.
Thank you, Brooke, for educating us about Firelands Collision and the importance of keeping customers informed and cared for throughout the repair process!
Firelands Collision by Diehl — quality repairs, advanced technology, and customer-focused service. 🚙🔧
