08/10/2026
📣 Important CANTEEN FEES update
My School Connect has sent me the attached notice outlining their new payment and fee changes.
MSC is moving to Parent Wallet payments and removing direct card payments at checkout. You’ll need enough money in your wallet before placing a canteen order.
You can add funds by:
• Bank transfer: MSC’s bank details are on the top-up screen. Please allow up to 3 business days.
• Card payment: Funds can be added instantly, but I will be charged the 1.7–1.9% card processing fee.
They are also introducing a $1.50 wallet top-up fee, so loading $50 means $48.50 is available in your wallet.
The order fee will also increase to 48c per child, per day.
These changes are MSC’s decision, not mine, and are out of my control. I am terribly sorry for the extra expense and inconvenience. I understand parents will be frustrated; I am too. Please direct complaints about MSC’s fees and payment policies to MSC, as I cannot change them.
For anyone who may not know, the canteen is my independently run small business. The school does not pay me to operate it. I cover the operating costs myself and also pay rent to the school to use the canteen facilities.
The fees MSC charges my business are also increasing, and I can’t afford to absorb all of these additional costs myself. As a single mum running my own small business, I’m feeling the financial strain too. It’s frustrating when changes intended to ease costs for families leave small businesses carrying extra costs themselves.
We’ll stay with the system we all know for the final school term, but I’m exploring more affordable alternatives.
If you have any questions, please feel free to message me. I’ll answer what I can or direct you to MSC support where needed.
Thank you for your understanding and continued support 🩷
Danni
