09/26/2026
💚 A QUICK NOTE ABOUT ADVANCE ORDERS ON PROTEIN PARFAITS 💚
I had an unfortunate situation happen last week, and I wanted to take a moment to explain why our advance-order policy may be changing slightly.
A customer placed an order for two special protein parfaits, one with extra protein. They were made specifically for their order, but unfortunately, they were not picked up. After waiting three days, we had to consider the product a loss — approximately $24 worth of product that could not be sold to someone else. 😔
We absolutely understand that things happen, and we know plans can change. However, as a small local business, product waste like this can really add up, especially when items are made specifically for an individual order.
Going forward, if you are not a regular customer who frequently orders ahead and picks up your orders in a timely manner, we may ask for payment in advance when placing a special or custom order.
This is not meant to discourage anyone from ordering ahead! 🫶 We LOVE being able to prepare your favorites and have them ready for you. We simply need to put a few safeguards in place to protect our small business from avoidable losses.
Thank you so much for understanding, supporting us, and continuing to shop local! 💚
We appreciate every single one of you! 🥰
