09/16/2021
Went to Ritzy’s in Clintonville tonight! It was a quick but interesting experience.
Service:
The establishment closes at 9pm, but they had the ice cream register closed at 8:05 pm and had to ring us up at another register while someone else was also being rung out for food. While waiting for a friend to be rung up, one worker complained that another car came into the parking lot. Having experience working in ice cream, I know it can be stressful and looking forward to close is not a crime, but it should not be outwardly spoken at the expense of the comfort of customers that came with a whole hour to spare.
Ice Cream Quality:
I got two scoops. I got Richest Chocolate and Mint Oreo flavors. As you can see in the 3rd photo, the ice cream was quite icy. This is a big turn off for me knowing the potential to surpass the standards of identity that my fav mitchell’s, and other ice cream brands can have. It was disappointing. The second thing I noticed was that when I dipped into my richest chocolate flavor, I tasted mint due to the server not properly cleaning the scoop between dips. However, despite the texture, the flavors were 100% there and delightful. The mint was great and the oreo to ice cream ratio was perfect.
Cost:
I paid for myself and Hunter’s two scoops in bowls which came out to be $12 plus tip. So, the cup pictured was $6. I do not believe the quality and size matched the price based on the standards I have from my experience trying different stores.
Overall:
Overall, it hit the spot but it may not be a return for me. There are better ice creams out there with better service and quality for me. I may return to try their food at an earlier time to get the daytime lunch experience.