06/19/2024
Hey Meta Business Support, we have been open for almost 2 years now and since then we have been running into many technical problems with your interface that has led to the creation of another business account. We lost access to this account so we focused on this account that I am making this post from. The other account that we lost access to is La Bella Vita Kitchen and Bar
I’ve made posts on this page to try to sway people from joining the other business account of ours but it did not work. I recently gained access to the other page. As you can see, our followers and likes are spread between the 2 accounts which confuses our customers and us. We have spent countless hours trying to resolve this issue. I’ve already changed both accounts to the same name (requirement in order to merge). We have followed the instructions online to “merge” two business accounts together but the instructions are incorrect or links do not work. I will attach screenshots of all the efforts I have made to try to resolve this ourselves.
Try to click on this link and see for yourselves:
https://business.facebook.com/pages/merge
I’ve reached out via email multiple times, have tried to call, looked up YouTube videos, click on every “help” and “support” button available, etc, etc and here I am asking for further assistance. We have not utilized Facebook as much as we would like to if our supporters were together on 1 page.
Hope to hear back from someone soon Meta AI Meta for Business Meta Verified Onboarding Support
For our loyal followers, thank you for your continued support. We hope to have you guys all in one place to keep you all updated on what we have going on. This has been an ongoing issue that we would’ve liked to resolve a long time ago.
