10/09/2026
Honestly, it’s embarrassing knowing some people left frustrated tonight. At the same time, I’m proud of my team and what we’ve been able to build. Both things are true.
Norton, your support has been incredible. We sold a lot of pizzas today, but our ordering and pickup systems weren’t where they needed to be. We have the manpower and a team working incredibly hard. Now we’re fixing the issues that held them up.
To anyone who waited beyond their pickup time or received an incorrect order, I’m sorry. Your time and money matter, and you deserved a better experience. Please message us with your order details so we can make it right.
Opening this location comes with lessons, and some days are tougher than others. We take it on the chin, learn, and keep improving. We’re grateful for every single person giving us a chance.
We’ve stopped taking new orders tonight to take care of those already waiting. We’ll be back tomorrow, putting today’s lessons to work. Thank you for sticking with us.