08/31/2026
At the Kozy Kitchen, our goal is simple. We want every guest who walks through our doors to feel welcomed, appreciated, and well taken care of. Like many restaurants, there are times when our team is balancing a lot all at once, serving guests already enjoying their meals, helping large parties, preparing takeout and DoorDash orders, answering calls, and making sure every plate leaving our kitchen is just right. While we work hard to greet everyone promptly, there are rare occasions when a table is overlooked or a server thinks someone else has already stopped by. If that ever happens, please know it is never intentional. And please don't hesitate to get our attention. Just say something like, "Excuse me, we haven't been helped yet," or give us a quick wave. We'll gladly take care of you right away. We'd much rather have the chance to make things right than have you leave feeling disappointed. Thank you for your patience, your kindness, and for supporting Kozy Kitchen. We truly appreciate you and look forward to serving you for many years to come. Thank you for being part of the Kozy Kitchen family. ❤️❤️
