04/13/2021
Starting Feb 1st T’HO Coffee’s No Waste Cafe stopped offering dairy milk. After years of avoiding the facts, we decided it was time to really dive in and see how our menu items were directly effecting our planet.
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I was very nervous. I had been delaying this change for a while. I assumed there was no way people would be willing to change the way they drink their routine coffee, because that’s how I was. Until about 3 months ago, I couldn’t imagine my latte without dairy milk in it. Now, oat milk is 100% my preference. But even still, I was sure eliminating dairy would cause us to loose customers or at least make them mad... surprisingly, it’s been quite the opposite.
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Out of our customers who used to get dairy milk; 85% now order vegan milk & 15% now drink it black. And only 1% of our customers walked out because we didn’t have dairy options.
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I mean wow, was I wrong about people. I have been blown away by people’s openness to change. And not only are they open to change, but excited for it! I never thought eliminating diary would show me this side of humanity, but it has and I love it.
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Don’t be afraid to make a change, even if it causes you to be a bit out of your comfort zone. You’ll be surprised by the people that follow.