08/18/2026
We are very happy to share that our CO₂ system is back up and running!
First and foremost, I sincerely apologize to everyone who visited us while we were without CO₂. Over the past five weeks, we have experienced repeated interruptions, and I completely understand how frustrating and disappointing that was. I have seen your comments and received your texts and emails, and I want you to know that your concerns were heard.
Our CO₂ service is provided by Airgas under a long-term contract. Unfortunately, this agreement prevents us from bringing in another supplier when deliveries are missed. Throughout this situation, our team contacted Airgas daily and did everything within their control to get the problem resolved.
After the most recent interruption began last Friday, I personally contacted Airgas’s senior leadership, including its CEO, CFO, and Senior Vice President of Delivery. The issue was corrected within 24 hours, and our system is now fully operational. Airgas is also installing a backup system to help ensure this does not happen again.
Please understand that our store employees had no control over this situation, and I greatly appreciate their patience and effort throughout it.
Most importantly, I am truly sorry that this affected your experience with us. We are incredibly thankful for the loyal customers who support our restaurant and allow our store to thrive. We never take your business for granted, and we look forward to serving you again this week!
