06/05/2026
A quick note to our valued clients:
First, thank you. We are truly grateful for every inquiry, booking, and opportunity to be part of your special events. Your support allows our small business to continue doing what we love.
As our calendar continues to fill, we need to clarify our booking and payment policy to ensure we can continue providing high-quality service to all clients.
Effective immediately, no preparations, purchasing, or scheduling will be made for any event until a deposit has been received. A date is not considered reserved until the deposit is paid by the stated deadline.
In addition, all final balances must be paid in full no later than 7 days prior to the event date. If the balance is not collected by this mandatory cutoff, the order will not be fulfilled or delivered.
We have unfortunately experienced an increase in late or unpaid invoices, and this has created a significant operational burden on our business and impacts our ability to serve all clients fairly and efficiently.
Because of this, we will no longer be able to hold dates without a timely deposit. If a deposit is not received by the due date, the date will be released and made available to other clients.
We understand that things can come up, and we are always willing to communicate when needed. However, these policies are necessary to protect our time, our staff, and the level of service we are committed to delivering.
Thank you for your understanding, your respect for these policies, and for continuing to support our business.
