09/15/2026
We had a WiFi outage yesterday and today.
It doesn’t happen very often, but when it does, it definitely puts a damper on service. Thankfully, we have offline mode, so we can still take yo monaaay 💸
But flaky WiFi in a sit-down coffee shop? No bueno.
So naturally, I put on my network guy hat and started troubleshooting.
First, I thought it was our WiFi gateway. I replaced all of the old Ethernet cables connecting it to the modem. Still broken.
We’re also supposed to have a backup internet connection, but that seemed to be crapping out too.
At that point, I frantically went out and bought a new WiFi gateway for $200.
Then I finally called our internet provider.
Turns out they could see an issue with the modem on their end. They fixed it during the call, and suddenly everything was working again.
Lesson learned: before I start replacing cables, buying hardware, and turning myself into an amateur network engineer, maybe just call the internet provider first and make sure there isn’t an obvious problem. 😂
Small business ownership means being the barista, maintenance guy, IT department, purchasing department, and occasionally the person spending $200 to solve a problem that required one phone call.