07/31/2026
We’ve made some big changes to how we handle things — new automated systems for our phone lines to get answers to you faster. Over 27 years, we’ve watched so much change, and we’ve always tried to meet it thoughtfully. We innovate. We evolve. We chase special food experiences that matter.
But this automation? It’s new territory for us, and honestly, we’re figuring out how to stay Guglhupf while we streamline. We want to get it right all the times, and we know we won’t always land there perfectly. Some of you might notice the difference. Some of it might feel clunky. And we need to know.
If you’ve experienced something worth mentioning like what’s working or what’s rough around the edge please tell us.
Comment below, message us, or email at [email protected] . Your feedback helps us make sure these systems serve you and honor who we’ve always been, even as we grow.