06/18/2026
We went back up to 4.5 stars on Google today. 🎉
That half-star might not seem like much, but for a small independent restaurant, it means a lot.
A while back, when our pizza got national attention, we were flooded with orders. It was an incredible opportunity, but our systems weren’t ready for that kind of volume, and it showed. We earned some negative reviews because we weren’t delivering the experience people deserved.
Since then, we’ve worked hard to improve every part of what we do. Faster service, better consistency, better communication, and a team that’s committed to getting it right. Seeing our rating climb back up tells us that you’ve noticed—and that means everything.
I also want to give a huge thank you to our team. They show up every day, care about what they do, and take pride in making every pizza and every guest experience the best it can be. This milestone belongs to them just as much as anyone.
Thank you for your feedback, your patience, and for continuing to choose us. We improve because people tell us what’s working and what isn’t, and because our community keeps giving us the chance to get better.
We’re grateful for visitors from New York, Cleveland, Thailand, and everywhere else who stop by. But the people of Chillicothe and Ross County are the reason we’re here. You keep us going, and you’ll always be our number one priority.
If you’ve ever wanted to support Lievita, leaving an honest Google review is one of the biggest ways you can help a small business. Could we make it back to 4.6?
And if something isn’t right, we always want to know. We don’t shy away from accountability. If you’d rather reach out directly, you can always email us at [email protected]. We’d much rather have the opportunity to learn and improve than leave you disappointed.
Thank you for helping us become better every day. ❤️
