25/06/2026
We are pleased to inform you that the issue has now been fully resolved. Our air conditioning units have undergone thorough cleaning and maintenance, restoring their optimal cooling performance.
Thank you for your patience, understanding, and continued support. We look forward to welcoming you back to a cooler, more comfortable Kaffatea Café experience.
A Heartfelt Apology to Our Valued Guests
We would like to extend our sincerest apologies for any discomfort you may have experienced during your visits to our Kaffatea Café – GMA branch over the past several days due to the indoor temperature not being as comfortable as we intended.
We understand that a pleasant and relaxing atmosphere is an important part of your café experience. Unfortunately, our air conditioning system required extensive maintenance and cleaning, which affected its overall cooling performance. We recognize that this may have impacted your comfort, and for that, we are truly sorry.
We are pleased to share that the issue has now been fully resolved. As of last night, before closing operations, our air conditioning units underwent thorough maintenance and deep cleaning to restore their optimal performance. Guests can now expect a significantly cooler, fresher, and more comfortable environment moving forward.
We deeply appreciate your patience, understanding, and continued support throughout this period. Your trust means a great deal to us, and we remain committed to providing you with the quality experience, comfort, and hospitality that you deserve every time you visit.
Thank you for choosing Kaffatea Café. We look forward to welcoming you back and serving you in a much more comfortable setting.
With gratitude,
- The Management