15/01/2026
π’ WE ARE HIRING β CUSTOMER SERVICE REPRESENTATIVE (CSR)
FOPROM (Food Delivery Brand) is looking for a smart, disciplined, and sales-driven Customer Service Representative to join our team.
β οΈ Please Read Carefully
This is NOT a receptionist role.
This role is for someone who can sell confidently, communicate professionally, and handle customers under pressure.
π Job Title: Customer Service Representative (CSR)
β
You MUST:
β’ Read and write English clearly
β’ Be confident and fast using WhatsApp
β’ Be comfortable selling and upselling
β’ Stay calm, polite, and professional under pressure
β’ Be punctual, disciplined, and teachable
β’ Be willing to follow scripts, rules, and KPIs
β If you dislike selling or following rules, do not apply
π Job Responsibilities:
β’ Handle customer orders via WhatsApp
β’ Convert chats into completed orders
β’ Upsell meals and add-ons
β’ Resolve customer complaints professionally
β’ Act as the communication bridge between customers, kitchen, and riders
π© How to Apply:
Send your CV and a short cover letter to:
π§ [email protected]
OR
π² WhatsApp 07046624431
(Use subject: Application β Customer Service Representative (CSR))
π Only qualified and serious candidates should apply.
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