01/10/2026
β€οΈ A Heartfelt Thank You & Farewell from Colin and the Jacks Hill Team
To all our incredible customers, commercial drivers, bikers, car clubs, and local community members:
It is with a mixture of deep sadness and immense gratitude that we are announcing that operations at the physical Jacks Hill A5 building have officially come to an end.
Over the last 12 months, our management team and our extraordinary staff poured everything we had into the rebirth of this historic roadside landmark. We set out to build a welcoming, bustling community hub, and thanks to every single one of you who stopped by for a morning break, packed the yard for our summer bike nights, or shared a chat over the counter, we achieved something truly magical together.
Over the recent weeks, we fought with absolutely everything we had to secure a long-term, independent future for the cafe through a Management Buyout.
Our absolute priority was protecting the livelihoods of our 32 fantastic staff members and keeping this landmark alive.
Unfortunately, despite our best efforts to find a commercial agreement, the site's freehold landlord has taken back immediate physical possession of the property, meaning our journey at this location has concluded.
As a result of the closure, all upcoming events scheduled at the current site are cancelled.
While our hearts are heavy today, we refuse to let this moment overshadow the incredible year we shared. We are profoundly grateful for the warmth, the laughter, and the unshakeable loyalty you have shown us. Hosting you all has been the privilege of a lifetime.
To our amazing workforceβKim, Julie, Lee, Logan, Trigg, Phoeb, Debβs along with Evie and the fantastic weekend team thank you for your brilliant dedication. You are the real heart of this business, and we stand shoulder-to-shoulder with you.
Right now, we are taking some time as a family to catch our breath, support our staff through this transition, and look after each other.
Thank you for making this past year an unforgettable chapter.
With all our love, respect, and deepest thanks,
Colin & The Jacks Hill Management Team