26/08/2026
Some customer interactions really make you smile 😊
This lovely customer from Manchester sent me a message and I genuinely appreciated the way he approached me. Sometimes it’s not even about what someone is asking for, it’s the way they ask.
As a small business owner, I always try my best to satisfy my customers, whether it’s through the food, service or simply being understanding and respectful.
But unfortunately, I’ve also experienced opposite like people making unrealistic demands, deciding what they’re willing to pay regardless of the bill or blaming me when I’m unable to take order of a particular item because an ingredient isn’t available.
We’re all human and small businesses have limitations too. You can always ask but kindness, politeness and understanding make such a big difference. ❤️
I’m sharing his message below because I genuinely feel this is how we should communicate with small businesses. And I hope I can always give the same respect when I’m a customer somewhere too.
I didn’t manage to take photos of his food, so the food photos below are from another one of my incredibly loyal customers who has supported Rani’s Pitha Ghor so many times Allahumma Barik Laha.
Thank you to all my lovely customers for your continued support ❤️
🇧🇩 Bangladeshi homemade delicacies
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