JCM Business Solutions

JCM Business Solutions JCM are a family of like-minded, expert consultants who work with companies of all sectors and sizes

01/10/2026

Day 1 of Year 2 let's go! 🥳

This is ep. 2 of the Takeover Series where we're documenting what it's like to take over the family business.

In this episode, as we kick off a new year here at JCM, we talk about how important it is to know who you are and why you do what you do as a business,

When our Dad started JCM back in 2010, he made sure it was a "People First" business and that looking after the people around you was front and centre.

Over the past year, Sara and I have come back to that time and time again and realised that the more confident you are in who you are, you'll attract exactly those people to you.

Year 2 of running the business tarts today!

Let's make this next year even better than the last 🥳

29/09/2026

The start of the Takeover Series!

Ever wondered what it's like to take over the family business?

Ever wondered what it's like to work with your sister?!

Follow along and I'll take you behind the scenes as we complete our first year running the business, taking the reins from our Dad and plan for our next year.

This is the very first in a series and we'll talk more about everything we've learned so far but the biggest lesson is that running a business is hard and having people in your corner that you trust is an absolute game changer.

The very first phonecall we made when Dad said he was retiring almost over a year ago was to our incredible friends at and that's where we're heading today to sort out the 26/27 budget.

Let's go!

25/09/2026

Filling you in on what me and some of our team get up to every month!

Every month, Ann and Orlando choose something they've not had time to look at yet, go learn as much as possible about it and then we all catch up and they teach me about the new area they've explored.

This month's spotlights were Procurement and .notebook

This really is one of my favourite things that I get to do with my team. Not only do I get to give them the time and space to explore areas of Zoho or beyond that are interesting and inspiring to them, I get to learn all about them too and we get to spend a good few hours each month talking and brainstorming new ideas.

Next month I'll try and remember to sneak you into the catch up itself!

*Was I filming this while waiting to pick someone up...yes....where they're walking towards the car as I was finishing the video so I rushed the end....also yes 😅🤦

Throwback to a great morning spent with our wonderful friends and clients over at the Growth Company yesterday!It remind...
18/09/2026

Throwback to a great morning spent with our wonderful friends and clients over at the Growth Company yesterday!

It reminded me again why we do what we do, the way we do it!

Creating a successful software solution isn’t just about what software you have and what it can do. It’s sooooo much more than that!

Getting to go and chat with clients about their big goals, the high-level stuff, and the behind-the-scenes stuff means that we can help them truly create an all-round solution that fits not only what the team needs every day, but also fits with where the business is going and support everything it’s working to achieve.

This is exactly what we got to kick off yesterday, and let this be your reminder that even if you’ve had your Zoho solution for years (and years and years!) now is always a good time to take a step back and make it even better!

Thank you, lovely Growth Company team! (Of course I forgot to get a pic of all of us so here’s me and Sara instead!)

You know what time it is?Time for this weeks Meet the Team!And we're ending with our longest-standing JCM team member, o...
06/07/2026

You know what time it is?

Time for this weeks Meet the Team!

And we're ending with our longest-standing JCM team member, our Chief Consultant, Dom.

Dom has been with JCM since 2013, and was our first non-Moran-family team member!

Dom has a very "calm in the storm" vibe and you know that when you're working with him, you're in safe hands.

But, of course, it's never enough to just work with JCM, like Simon and Ange, Dom is a business owner in his own right and is the founder of Dataholics, an app building team tackling all things data enrichment created to answer the needs of the CRM community!

That's not all!

Dom is also a bestselling author! (I know right?!)

Yes, you can head over to Amazon and get your copy of Building Expert Business Solutions with Zoho CRM right now! Having witnessed the creation of this book first hand, it was quite the impressive feat to complete!

Filling JCM team meetings with Dad jokes and incredible metaphors for every situation, Dom remains, over a decade later, a firm fixture of teh JCM team.

https://bit.ly/4uNyDLp

To read more anout Dom's story, head to the link below.

It's another new week and you know what that means! It's time for another Meet the Team!This week, say hello to our very...
29/06/2026

It's another new week and you know what that means! It's time for another Meet the Team!

This week, say hello to our very own tech wizard, Simon!

Yes, if you need your data to go from chaotic mess to seamless report or you need "this" system to talk to "that" system, Simon is your guy.

Having been the beneficiary of Simon's tech skills and peeked behind the curtain of his coding wizardry, I can confirm that, yes, he does have access to the Matrix.

But rest assured, if you're ever working with Simon, you'll get allllll that knowledge wrapped in a super friendly, patient and supportive package! There's nothing Simon loves more than taking a complex requirement, crafting a simple solution and seeing the impact it has on the day to day running of our clients lives.

In addition to ammending the Matrix, Simon also has his own running apparel company! (Didn't see that coming did you?!)

For all your running apparel needs, head to Escape Running to get yourself some kit that has been designed with passion and precision!

To learn more about Simon's story, head to the link below.

https://bit.ly/4dOJlur

Yes! It's time for another in our Meet the Team Series and this week I'm so happy to introduce you to Orlando!Hailing fr...
22/06/2026

Yes!

It's time for another in our Meet the Team Series and this week I'm so happy to introduce you to Orlando!

Hailing from Baja, Mexico, Orlando is one of our amazing Software Consultants, heading up all things Marketing in Zoho.

If you've worked with us before here at JCM, you might also recognise Orlando from the JCM Helpdesk, where they manage and support all our wonderful clients with their software queries.

Deeply curious and always down for trying something new, and a passion for solving problems, Orlando brings such a fresh set of eyes to everything we do at JCM and you can bet that if there is something new to obscure within Zoho, Orlando has already dived deep into it!

To learn more about Orlando's story, head to the link below!

https://bit.ly/49RQQiL

Another new week means another intro in our Meet the Team Series! This week is the turn of Ann, the newest member of the...
15/06/2026

Another new week means another intro in our Meet the Team Series!

This week is the turn of Ann, the newest member of the JCM team! (Though saying "newest", Ann has been with us for 2 years already!)

Ann is one of our amazing Software Consultants, specialising in Zoho's Finance Suite after working as part of the Zoho Finance Suite team at Zoho itself!

We love Ann for her curiosity, ability to deep dive and research anything you give her and her smile that fills up any room (or screen!) she's in!

If you've ever worked with Ann, you know that she's passoinate about making sure the client is getting the exact solution they need and is a fountain of new ideas for continuously improving how we do things here at JCM.

To read more about Ann's story, head to the link below!

https://bit.ly/4uKiN48

Next up in our Meet The Team Series is the wonderful Angela!Ange is our Project Administrator, one of Sara's closest fri...
08/06/2026

Next up in our Meet The Team Series is the wonderful Angela!

Ange is our Project Administrator, one of Sara's closest friends and maybe the smiliest person in the whole of Stockport?!

Angela is THE person who makes sure every meeting gets booked, every phone call answered, every note completed and every project is up-to-date.

In short, Ange keeps the JCM ship sailing smoothly!

In addition to her supreme Admin skills, Ange is also an incredible business owner in her own right, running Kitch Republic, the most creative and fun place to get your homeware and gifts. (There's a link in the bio. Go and check in out now!).

Ange has the biggest heart, she can't walk past an animal or person in need without offering a helping hand (Did you know there is a pigeon help line that you can phone if you come across a pigeon in need of rescuing?!).

To read more about Angelas story, check out the full article on our website via the link below.

https://bit.ly/3Pjji6k

We can't talk about the JCM team without talking about the person who started it all, Chris!Known to me and Sara as Dad ...
01/06/2026

We can't talk about the JCM team without talking about the person who started it all, Chris!

Known to me and Sara as Dad (and Grandad to his 6 grandkids!), Chris started JCM in 2010 with a desire to create a business that prioritised and looked after its people, after coming from a world that took him away from his family and at one point even sent him to the hospital.

If you've ever met my Dad, you know he's the friendliest guy with so many passions in life, one of which is giving back to his community and looking after those around him.

JCM couldn't have had a better start in life with him at the helm for the past 15 years!

After retiring last year (woohoo!) Chris is now fully in his Grandad era and spends most of his time when not with grandkids, in hte mountains of Wales or painting the mountains of Wales!

Of course, we couldn't let him and his 40 years of invaluabl experience escape completely so Chris still acts as our Chairman and strategic advisor.

To read more about Chris' story, head to the link below.

https://bit.ly/4ujpzhE

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