17/01/2022
JOB OPPORTUNITIES // Leadenham Teahouse is recruiting management and front of house roles.
Leadenham Teahouse is a high-end cafe that serves the finest food and drink in beautiful surroundings paying close attention to detail.
Please email William Reeve with cover letter and CV [email protected]
1. Front of house, service positions
If you are passionate about food and good customer service, hard working, and looking to take exceptional pride in your workplace we want to hear from you.
What we need from you:
- Able to cope with the pace of a busy cafe
- Experienced or ready to learn
- You will need to be a people person with fantastic front of house skills
- be able to problem-solve and multitask
- reliable and a team player
The daily duties include:
- Providing excellent customer service
- taking orders, ensuring our guests have everything they need, making them feel welcome.
- Taking cash /card payments confidently
- Cleaning tables and touch point areas regularly and efficiently
- Answering phone calls
Expected start date: Immediately
Benefits:
Staff food
Free parking
Opportunity for progression
Experience:
catering: 1 year (preferred)
Barista experience (preferred) Genuine passion for coffee and willingness to learn about it is valued
Job Types: Part-time / full-time, Permanent
Schedule:
Day shift
Overtime
Weekend availability
2. Cafe Manager Position
You will manage the daily operations of the staff and restaurant. This includes running service, liaising with chefs, managing the front of house team and delegating tasks.
You will provide training to junior team members in order to develop the team. You will work to create and support a fun, professional, inviting work environment where the team feels respected and valued.
It is essential that you have previous experience in a similar role and have experience in the following:
What we need from you:
- A strong instinct for the commercial side, and always be looking for ways to drive sales and boost the business
- Excellent problem-solving skills and the ability to think fast
- Experience in a similar role, with a proven track record of leading and delivering is essential Solid management experience
- Restaurant / hospitality experience would be desirable
The daily duties include:
- Providing excellent customer service
- Precise Stock take / ordering experience. Taking into account business cashflow and likely needs of the customers.
- Help control, plan, orchestrate staffing levels and rotas
- Dealing with customer complaints efficiently and professionally
- Running service, open and close down
- Overseeing employees and ensuring they are carrying out their roles effectively
- Planning tables, setting up, restaurant and outside patio area
- Maintaining a great working environment that allows team members to thrive
- Leading the team by your great example
- Ensuring all Health & Hygiene procedures are strictly followed by all staff
- Following company policy and procedures regarding dealing with cash, equipment and property
- Maintaining safe working conditions, reporting any problems to maintenance team
- Training staff
So, if you have great customer service & leadership skills plus experience in the above then we want to hear from you!
Benefits:
Staff food
Free parking
Opportunity to progress
Bonus scheme
Schedule:
Day shift
Overtime
Weekend availability
Salary: £18,000-20,000 dependent on experience
Expected start date: immediately
