Cybertill

Cybertill Cybertill's end-to-end retail solution helps over 4,500 stores manage and grow their retail business

www.retailstore.co.uk has become the EPoS system of choice for retailers of all sizes and in many sectors of non-food retailing: for single channel or multiple channel retailing, EPoS, e-commerce or mail order. Follow us on Twitter : https://twitter.com/cybertill
Find us on YouTube : http://www.youtube.com/CybertillUK
Join us On Linkedin : http://www.linkedin.com/company/cybertill

Or Read Our Blog : http://www.retailstore.co.uk/blog/

Today we launch ListAid, AI powered pricing and retail intelligence built for UK charity shops, fully integrated with Cy...
01/04/2026

Today we launch ListAid, AI powered pricing and retail intelligence built for UK charity shops, fully integrated with Cybertill CharityStore. 🚀

Every underpriced item is a missed donation. ListAid changes that with live market data, instant AI identification and direct eBay listing in under 60 seconds, with Gift Aid automatically included on eligible online listings.

We are incredibly excited to bring this to our customers because the real value of ListAid comes from seeing it in action. From 1st April, it will be enabled for all Cybertill charity customers so you can start experiencing its impact first hand.

For the next two months, it is completely free. No setup cost. No obligation. Just smarter pricing from day one.

We believe this technology is powerful enough that the best way to understand its value is to use it, giving your teams the chance to explore how AI driven pricing and automation can increase revenue, improve efficiency and unlock more value from every donation.

We are also thrilled to share success from the wonderful team at St Mary’s Hospice who have been involved in the ListAid beta project. They have already seen the impact first hand, from faster processing to significantly higher value realised on donated items, as well as time saved. Find out more here 👉 https://hubs.la/Q049d7Pg0

On this sunny Wednesday morning, the Cybertill team is heading to London to attend the National Charities Lunch with the...
18/03/2026

On this sunny Wednesday morning, the Cybertill team is heading to London to attend the National Charities Lunch with the Charity Retail Association, an event we are proud to sponsor once again.

This year’s gathering will be held at L’oscar London and we are looking forward to another great opportunity to connect, share ideas and sit around the table with retail champions from across the charity sector for open and meaningful discussions.

We are especially looking forward to hearing from guest speaker Toby Porter, Chief Executive of Hospice UK, as he speaks about the important causes shaping the sector today.

We look forward to seeing attendees there!

Identify Risk. Strengthen Control. Protect Income. 💪What if you could see exactly where revenue is slipping and stop it?...
05/03/2026

Identify Risk. Strengthen Control. Protect Income. 💪

What if you could see exactly where revenue is slipping and stop it?

Shrinkage, fraud and operational inefficiencies typically cost retailers between 1.4% and 1.6% of annual turnover. For charities, that is vital income that should be funding your cause. For retailers, it is hard earned margin that should be strengthening your bottom line, not disappearing through hidden loss.

Until now, those losses have been buried in disconnected reports and time consuming investigations.

Not anymore. 👏

The new Loss Prevention Dashboards from Cybertill gives you a single, powerful view of operational risk, transforming everyday transaction data into clear, actionable insight in seconds.

Five dashboards. One complete view of operational risk.

✔️ Voids Analysis - reveals critical insight into operational integrity and customer service trends
✔️ No Sales Monitoring - helps control expenses and promote revenue accountability
✔️ Manual Discount Tracking - highlights unauthorised discounts and pricing inconsistencies
✔️ Overs and Unders Detection - monitors cashing up accuracy by store and by user
✔️ Returns Management - understand what is coming back, how often and how quickly, while detecting return fraud and reducing handling costs

For example, a retailer turning over £10 million with shrinkage at 1.5% could be losing £150,000 per year. Reduce shrinkage by just 20% and that is £30,000 back into the business.

This is not just another report. It is a new level of visibility across your organisation.

If you would like to see what your data is really telling you email [email protected]

Thinking about a fresh start in 2026?New year. New goals. New opportunity. 🚀We’re heading into 2026 by growing our Servi...
31/12/2025

Thinking about a fresh start in 2026?

New year. New goals. New opportunity. 🚀
We’re heading into 2026 by growing our Service Desk team at Cybertill and are looking for a 1st Line Service Desk Agent to join us.

If you’re passionate about customer service, curious about technology, and ready to build a career in a growing SaaS business, this could be your next move.

✔️ Role: 1st Line Service Desk Agent
✔️ Location: Prescot (Hybrid working)

Full technical training is provided, what matters most to us is your attitude, empathy, and eagerness to learn.

At Cybertill, your ideas are heard, your development is supported, and your work makes a real impact for charities and retailers.

Apply now or get in touch to find out more 👉 https://hubs.la/Q03ZccvR0

Wishing you all a joyful festive season and a Happy New Year!From everyone at Cybertill, we’d like to thank our friends,...
24/12/2025

Wishing you all a joyful festive season and a Happy New Year!

From everyone at Cybertill, we’d like to thank our friends, employees, partners, and customers for your continued support. We wish you a wonderful festive period and a Happy New Year.

410% Round Up Increase – Small Change, Huge Impact!In just one day, the Salvos team saw a significant 410% uplift in don...
22/12/2025

410% Round Up Increase – Small Change, Huge Impact!

In just one day, the Salvos team saw a significant 410% uplift in donations compared to the same day last year through their Christmas Plate Appeal, supported by the introduction of the Round Up feature at the checkout and their team’s passion and commitment to the cause. 🎉

This incredible result shows the power of community generosity and Salvos’ dedication to supporting those in need, especially during the Christmas season. It also shows how giving customers a simple way to contribute can energise fundraising efforts across stores and strengthen team member engagement with the appeal.

Every dollar rounded up at the checkout helps provide meals, shelter, and hope to families and that’s what truly matters.

It’s inspiring to see how technology and generosity can come together to create real impact in the community. At Cybertill, we’re passionate about helping charities like Salvos turn everyday retail moments into opportunities for meaningful giving.

We wish the Salvos team continued success for the rest of their Christmas campaign and hope the Round Up feature continues to support team engagement, fundraising, and drive even more donations.

Learn more here: https://hubs.la/Q03YQZ8R0

Cybersecurity is becoming more important every year, and outdated systems are one of the biggest risks for retailers and...
27/11/2025

Cybersecurity is becoming more important every year, and outdated systems are one of the biggest risks for retailers and charities. With Microsoft ending support for Windows 10 LTSB in October 2026, tills left on this version will no longer receive essential security updates or patches.

Upgrading to Windows 10 LTSC keeps your systems protected, compliant and better equipped to defend against modern threats. It also ensures smoother performance and fewer interruptions to your day-to-day operations.

If you want to stay ahead of the deadline and safeguard your tills, we’re here to help you plan your upgrade.

📩 Contact your Account Manager or email [email protected] to get started.

Get 25% Off Any One Training Course OR Buy One Course, Get One FreeBlack Friday Training Offer – Limited Time!Get 25% of...
25/11/2025

Get 25% Off Any One Training Course OR Buy One Course, Get One Free

Black Friday Training Offer – Limited Time!

Get 25% off any one training course OR Buy One Course, Get One Free (cheapest course free).

Boost your skills or support your team’s development with premium training at exceptional value. With plenty of time to schedule your sessions, it’s the perfect opportunity to plan ahead and maximise this incredible offer.

Why invest in professional training?

Increased Accuracy – Hands-on practice reduces mistakes in real operations

Boosted Efficiency – Learn shortcuts, workflows and best practices to save time

Enhanced Confidence – Staff feel empowered to use the system independently

Maximised ROI – Fully utilise your system’s features to drive impact

📅 All training must be completed by 31st March 2026
⏰ Offer ends 5th December – don’t miss out!

Book your 15-minute call with Rob today to discuss your training needs: https://hubs.la/Q03VNDG-0

Exciting day ahead at the Charity Retail Association’s Heads of Retail Strategy DayToday, the Cybertill team is thrilled...
25/11/2025

Exciting day ahead at the Charity Retail Association’s Heads of Retail Strategy Day

Today, the Cybertill team is thrilled to be attending a day full of learning, inspiration and networking exclusively for Heads of Retail or equivalent roles. With the theme ‘Leading with focus and purpose’, this event is all about cutting through the noise in charity retail and equipping leaders with the insights and tools to drive impact.

Highlights include:
💡A keynote session on imposter syndrome
💡Three interactive workshops on future planning, income growth and enhancing team communication
💡A sector celebration and the announcement of the UKFCS 2025 winner
💡Networking with like-minded Heads of Retail and peers from across the charity retail sector

We are also excited to introduce ListAid, our new AI platform transforming donated goods into maximum revenue. Many charities are missing out on significant income without realising it. High value donations are often underpriced by 15 to 20 per cent, and many items never make it to online marketplaces where they could sell for three to five times their shop floor price.

Want to see what your charity could be earning? Head over to our stand and say hello!

We are looking forward to engaging with fellow leaders, sharing best practice and exploring how we can continue supporting charities to maximise retail impact through technology and strategy.

Jenny Murphy, Tracey Morris, Jessica Howarth, Charity Retail Association

Introducing ListAid, the AI platform transforming donated goods into maximum revenue.Many charities are missing out on s...
24/11/2025

Introducing ListAid, the AI platform transforming donated goods into maximum revenue.

Many charities are missing out on significant income without realising it. High value donations are often underpriced by 15 to 20 per cent, and many items never make it to online marketplaces where they could sell for three to five times their shop floor price.

Manual research slows everything down, backlogs grow and potential income is lost. ListAid tackles this head on:

⚫Snap a photo and get instant product identification, smart pricing and optimised listings across marketplaces such as eBay and more.

⚫Process donations in under 60 seconds.

⚫Will be seamlessly integrated with Cybertill POS and Gift Aid for a complete end to end workflow.

Our beta customers are already seeing impressive results and we are now opening priority early access.

👉Want to see what your charity could be earning? Simply fill out the form and our team will reach out shortly. https://hubs.la/Q03VDxm80

Turn every donation into its full potential.

Pricing is one of the biggest untapped levers in charity retail, and it is getting harder to get right.Donation quality ...
20/11/2025

Pricing is one of the biggest untapped levers in charity retail, and it is getting harder to get right.

Donation quality is under pressure, footfall is unpredictable and every item is unique. Every pricing decision directly affects the income generated for your cause.

We are changing what is possible.

In partnership with ListAid, we are bringing powerful pricing intelligence, previously only available to major retailers, directly into the hands of charity shop teams. Fully integrated with Cybertill and aligned with your existing workflows.

The impact is clear:
⚫ Forty per cent of charities report that poor donation quality is now hurting income.
⚫ Smarter, data driven pricing can recover margin instantly, item by item.

No guesswork. No inconsistent pricing. No value left on the shelf.

Just confident decisions, faster turnaround and maximum return from every donation.

Charity retail does not just need better tools, it deserves them!

If you would like a first look, you can read the latest update on our blog: https://hubs.la/Q03Vb6yD0

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