Portobello - Kirkcudbright

Portobello - Kirkcudbright Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Portobello - Kirkcudbright, Coffee shop, 11 St cuthbert Street, Kirkcudbright.

31/05/2026

Next weekend in Kirkcudbright: Come and find out about Steampunk and enjoy a range of events including...

Teapot Racing โ˜• ๐ŸŽ๏ธ
Live music ๐ŸŽถ
Tea Duelling โš”๏ธ
Market stalls ๐ŸชŽ

26/05/2026

Iโ€™ve thought long and hard about our end of week post, generally I prefer to keep things light and joyful with the occasional funny observation but yesterday nearly upended me!

So hereโ€™s a little dollop of honesty, after nearly 18 years in retail, hereโ€™s the thing that surprises me..

How quickly some people now go from zero to outrage.

Questions? Absolutely fine.
Problems? Weโ€™ll always do our best.
Things occasionally needing fixed, checked, explained or sorted? Thatโ€™s part of running a business.

But what happened to basic civility?

The vast majority of our customers are genuinely wonderful โ€” kind, patient, funny, understanding and supportive. Weโ€™re enormously grateful for that.

But thereโ€™s a growing minority who arrive instantly combative, accusatory or downright rude and are becoming increasingly exhausting.

Most independent shops are not run by shady tycoons speeding around in sports cars counting piles of cash. They are run by ordinary people working long hours, juggling rising costs, worrying constantly, trying to offer thoughtful products and good service.

In reality most if not all issues are small. Usually very small. Almost always solvable with a polite conversation.

At a time when people elsewhere in the world are genuinely fearing for their safety and survival, there has to be some perspective about a delayed parcel, a misunderstanding, or a shop query surely?

Retail staff and hospitality staff are to be valued weโ€™re not here to absorb your bad mood.

A little patience. A little kindness. A little decency.

Finally to the customer who thought they could leave their manky glasses on our display in exchange for a bright shiny new pair, thank you - thatโ€™s just how I anticipated spending my Saturday evening scrolling though our CCTV to find the culprit!

There were many times yesterday when I considered my life choices, anyhoo we all survived the week. Our coffee machine deserves employee of the month and weโ€™ll be back behind the counter from 10 am on Tuesday.

Have a lovely bank holiday weekend ๐Ÿค

After a VERY busy weekend in Kirkcudbright, we are closed for just Wednesday this week for maintenance.Back Thursday thr...
25/05/2026

After a VERY busy weekend in Kirkcudbright, we are closed for just Wednesday this week for maintenance.

Back Thursday through Sunday ๐Ÿ’š โ˜€๏ธ

25/05/2026

That explains why we are out of cream... ๐Ÿฆ

Enjoy the sun today! โ˜€๏ธ ๐Ÿ’š

PSA: No colleagues were hurt in the making of the TikTok. In fact, he volunteered!?

Special one-off opening tomorrow for the Bank Holiday!9am - 3pm ๐Ÿ’š Brunch, lunch, home roast, and home bakes! ๐Ÿฐ โ˜•
24/05/2026

Special one-off opening tomorrow for the Bank Holiday!

9am - 3pm ๐Ÿ’š

Brunch, lunch, home roast, and home bakes! ๐Ÿฐ โ˜•

Save the date ๐Ÿ’š ๐ŸŽจ Spring Fling 2026 23rd-25th of MayAcross Galloway get a special insight into the work and process of a...
09/05/2026

Save the date ๐Ÿ’š ๐ŸŽจ

Spring Fling 2026 23rd-25th of May

Across Galloway get a special insight into the work and process of a multitude of local artists and creatives.

Especially in Kirkcudbright, artists are part of the fabric of the region. It's a weekend to celebrate all that they create and the stories they tell.

Truly Scotland's best open studio event.

Happy Birthday to the one and only David Attenborough!It is not lost on us in Kirkcudbright and across Galloway how spec...
08/05/2026

Happy Birthday to the one and only David Attenborough!

It is not lost on us in Kirkcudbright and across Galloway how special the natural world is. Attenborough champions the very nature we enjoy here every day.

Hopefully many happy returns!

Absolute classic ๐ŸคŽ ๐Ÿ’š Lancia Fulvia ๐Ÿ‡ฎ๐Ÿ‡น parked outside the restaurant today - and what a day for it!
25/04/2026

Absolute classic ๐ŸคŽ ๐Ÿ’š

Lancia Fulvia ๐Ÿ‡ฎ๐Ÿ‡น parked outside the restaurant today - and what a day for it!

24/04/2026

"What's Spring in Galloway like?"

Us: ๐Ÿ’š ๐Ÿ‘ ๐Ÿชป

Drop any recommendations for walks/views in the comments!

Address

11 St Cuthbert Street
Kirkcudbright
DG64

Opening Hours

Thursday 9am - 3pm
Friday 9am - 3pm
Saturday 9am - 3pm
Sunday 10am - 4pm

Telephone

+447546562753

Alerts

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