British Institute of Innkeeping (BII)

British Institute of Innkeeping (BII) Keeping Pub Thriving at the Heart of the Community

BII’s mission is to raise standards within the industry, and to help both those currently working within it and also those new coming into the trade, to be professional and to have the skills and knowledge to run successful businesses.

Our Trusted Partner, Shield Safety, are the UKs leading Food Safety, Fire Safety and Health & Safety provider.Removing t...
04/10/2026

Our Trusted Partner, Shield Safety, are the UKs leading Food Safety, Fire Safety and Health & Safety provider.

Removing the complexity from compliance is what they do best, allowing you to focus on what is most important – running your pub.

View their exclusive BII deals here🔗 https://bii.org/trusted_partner/shield-safety/

We are proud to recognise and celebrate the following pubs as the hearts of their community!❤️🍻⁠⁠Behind every great pub ...
03/10/2026

We are proud to recognise and celebrate the following pubs as the hearts of their community!❤️🍻⁠
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Behind every great pub are great people, and our Heart of the Community Award aims to spotlight the vital role pubs play in our communities, showcasing their fundraising efforts and proving that they have a lot more to offer than just drink and food.⁠
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Want to nominate your local or submit your story? Apply below and get recognised as the heart of your community today! ⁠
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❤️- https://bii.org/events-and-awards/heart-of-the-community/
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Have you got your People Conference ticket yet?Our priority at the BII is our members, which is why this year we're offe...
02/10/2026

Have you got your People Conference ticket yet?

Our priority at the BII is our members, which is why this year we're offering you a special discount on tickets! Get your ticket today at £29+VAT, or buy three tickets for £75+VAT. 🎟️⁠
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Join us for a day of practical insights, industry networking and inspiration. Learn more about the day and get your tickets here - https://bit.ly/PCTickets-Member

Our Trusted Partner, Kwizzbit, fuse modern technology with traditional pub quiz elements, creating an immersive trivia e...
02/10/2026

Our Trusted Partner, Kwizzbit, fuse modern technology with traditional pub quiz elements, creating an immersive trivia experience that can help your venue generate revenue, attract new customers, and build a loyal following of Kwizzers.

Learn more🔗 https://bii.org/trusted_partner/kwizzbit/

Today we’re supporting  as it launches Always On Shift, a new campaign highlighting something many people across license...
30/09/2026

Today we’re supporting as it launches Always On Shift, a new campaign highlighting something many people across licensed hospitality will recognise: the pressure of work can continue long after the shift ends.

At the heart of the campaign is a powerful short film showing how the pace, noise and pressures of hospitality can follow someone home and make it harder to switch off. It is a reminder that support is available, and that reaching out early can make a difference.

Please take a moment to watch the film and share it with your teams and networks. The more people who see Always On Shift, the more people across hospitality will know where they can turn for confidential support.

Watch and learn more: https://www.licensedtradecharity.org.uk/always-on-shift/ #

Looking for practical ideas to develop your operation? 🍻⁠⁠Our People Conference brings together pub operators, industry ...
28/09/2026

Looking for practical ideas to develop your operation? 🍻⁠
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Our People Conference brings together pub operators, industry experts and hospitality teams as they discuss the challenges they face, what works for them and how they approach the day-to-day realities of running a business while supporting their people.⁠
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From team wellbeing to daily operations, each of our panels offers ideas and actions you can put into practice in your own pub!⁠
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Our members are at the heart of what we do, which is why this year we're offering you a special discount on tickets! Get your ticket today at £29+VAT, or buy three tickets for £75+VAT. 🎟️⁠
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Don't miss out! Learn more about the day and get your tickets here - https://bit.ly/PCTickets-Member⁠
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More panels to be announced 👀...

Our People Conference brings together inspiring speakers, industry leaders and hospitality professionals for a day of id...
24/09/2026

Our People Conference brings together inspiring speakers, industry leaders and hospitality professionals for a day of ideas, insight and conversations that matter. 💙

Join us on the 19th November!

🎟️ Get your tickets and view our full line up of speakers here: https://tinyurl.com/pplconference

Our Trusted Partner, DNA Payments, is one of the UK’s fastest-growing payment providers, and already trusted by thousand...
23/09/2026

Our Trusted Partner, DNA Payments, is one of the UK’s fastest-growing payment providers, and already trusted by thousands of pubs, restaurants and bars nationwide.

With their secure, flexible, and easy-to-use technology, you can focus on what matters most - delivering great service.

Running a pub is tough, but managing payments shouldn't be.

Learn more🔗https://bii.org/trusted_partner/dna-payments/

Our Level 2 Alcohol Personal Licence Holder course is a great way to build your knowledge, boost confidence and show emp...
22/09/2026

Our Level 2 Alcohol Personal Licence Holder course is a great way to build your knowledge, boost confidence and show employers that you’re serious about progressing in the industry.

Whether you’re looking to move into a management role or simply want to add another qualification to your CV, it could help open the door to new and exciting opportunities!

Explore our APLH training or learn more here🔗https://bii.org/training/aplh/

Address

Sentinel House, Ancells Business Park, Harvest Crescent
Fleet
GU512UZ

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+441276684449

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