25/10/2026
๐๐ A HEARTFELT APOLOGY & A BIG THANK YOU FROM MOONLIGHT KITCHEN ๐๐
Dear Valued Customers,
First of all, thank you so much for the amazing support you have shown us since we reopened after three weeks of closure. โค๏ธ๐
Yesterday evening was incredibly busy for us, with the football crowd in Falkirk, the stormy and windy weather, a fully booked restaurant, and a very high number of takeaway collections and delivery orders.
We are truly grateful that so many of you chose to spend your evening with Moonlight Kitchen โ Nepalese & Indian Restaurant. However, we also understand that many of you experienced longer-than-usual waiting times, including some delivery orders that took up to two hours and delays with takeaway collections.
For this, we sincerely apologise. ๐
We know that your time is valuable, and we understand how disappointing it can be to wait longer than expected for your food. This is not the level of service we want our customers to experience, and we are genuinely sorry for the inconvenience caused.
Your support means everything to us, and we are taking this experience seriously. We will work hard to improve our organisation and manage busy periods more effectively so we can provide the service and experience you deserve.
Thank you for your patience, understanding and continued support. Whether you ordered a takeaway, collected your food, or dined with us, we truly appreciate every single one of you. โค๏ธ
We hope you will give us the opportunity to serve you again and provide you with the experience you know and expect from Moonlight Kitchen.
โจ A LITTLE REMINDER! โจ
Our 15% OFF offer ends TONIGHT (SUNDAY)! ๐๐
Come and enjoy your favourite Nepalese and Indian dishes, freshly prepared with love. We look forward to welcoming you again!
With sincere apologies and heartfelt thanks,
Team Moonlight Kitchen ๐๐
Thank you for supporting your local restaurant. Your support means the world to us. โค๏ธ