07/05/2024
Student job availability.
Job vacancy for 16 to 20 years old.
**Shift Day and Time**
Monday to Wednesday (5pm - 8pm)
Friday to Saturday (5pm - 9pm) and Sunday (5pm - 8pm)
Friday and weekend is required.
**Job Description:**
We are seeking a friendly and hardworking person to join us. As the first point of contact for our customers, you will be responsible for providing excellent customer service and ensuring a smooth ordering process.
**Key Responsibilities:**
1. Greet customers as they enter the establishment and assist them with placing orders.
2. Answer phone calls and take customer orders accurately, ensuring all special requests and dietary preferences are noted.
3. Provide recommendations and answer questions about our menu items.
4. Process payments and handle cash transactions with precision.
5. Coordinate with kitchen staff to ensure timely preparation of orders.
6. Maintain cleanliness and organization at the front desk area.
7. Handle customer inquiries, comments, and complaints professionally and escalate issues as needed.
9. Assist in packaging orders for takeout and ensuring they are complete and accurate before handing them to customers.
**Qualifications:**
- Interpersonal skills.
- Ability to work efficiently in a fast-paced environment.
- Basic math skills for handling cash transactions.
- Familiarity with Chinese cuisine and menu items is a plus.
- Ability to multitask and prioritize tasks effectively.
- Attention to detail and accuracy in order taking and processing.
- Quick learner
If you are enthusiastic about providing exceptional service, we encourage you to apply.
Just drop us a message on Facebook or pop in to the shop.
