05/10/2021
🚕 We would like to remind members of the public how to report any unlawful and problematic taxi drivers that may be over charging or refusing fares.
If a taxi driver claims the journey is too short and is within the Cardiff boundary, they are in breach of their licence and you should report it.
If you are travelling within the Cardiff boundary, all fares have to be charged on the meter and you only pay the price that is shown on the meter. If you are leaving the Cardiff boundary, then you have to agree a fee with the driver up front, before you travel, and this forms a verbal contract between the customer and the taxi driver.
Have you been refused a taxi due to a short fare that is within the Cardiff boundary? Please report these incidents to [email protected] as soon as possible along with the following information:
📷✏️ take a note/photo of the driver number (on the front of the windscreen)
🚖 the vehicle registration number
🚖 the license plate number
📆 the date, time and where the incident happened
ℹ️ For more info, visit: https://orlo.uk/tsAaF
🚕 Hoffem atgoffa aelodau o'r cyhoedd sut i roi gwybod am unrhyw yrwyr tacsi anghyfreithlon a phroblemus a allai fod yn codi gormod neu wrthod derbyn teithwyr.
Os yw gyrrwr tacsi yn honni bod y daith yn rhy fyr ac o fewn ffiniau Caerdydd, maent yn torri eu trwydded a dylech roi gwybod.
Os ydych yn teithio o fewn ffiniau Caerdydd, rhaid codi'r holl deithiau ar y mesurydd a dim ond y pris a ddangosir ar y mesurydd y dylech ei dalu. Os ydych yn gadael ffiniau Caerdydd, yna mae'n rhaid i chi gytuno ar ffi gyda'r gyrrwr ymlaen llaw, cyn i chi deithio, ac mae hyn yn ffurfio contract llafar rhwng y cwsmer a'r gyrrwr tacsi.
A wrthodwyd tacsi i chi, oherwydd taith fer sydd o fewn ffiniau Caerdydd? Rhowch wybod am y digwyddiadau hyn wrth [email protected] cyn gynted â phosibl ynghyd â'r wybodaeth ganlynol:
📷✏️ cymerwch nodyn/llun o rif y gyrrwr (ar flaen y ffenestr flaen)
🚖 rhif cofrestru’r cerbyd
🚖 rhif plât y drwydded
📆 y dyddiad, yr amser a'r lle y digwyddodd y digwyddiad
ℹ️ I gael rhagor o wybodaeth, ewch i: https://orlo.uk/z88R6