21/11/2024
A message from Glynn:
Thank you to everyone for your patience in relation to Purnell’s Restaurant Gift Vouchers. This has been an incredibly challenging time for me and my team on both a business and a personal level, as I hope you can appreciate. This is a new experience for us all and this has meant that we have been unable to maintain the high level of service that we have always strived to provide.
I would like to personally apologise to any guests who have been waiting for a response to their voucher enquiries. I am now in a position to address each individual case personally. I have a number of solutions and proposals in mind, and I look forward to discussing these with you to find a mutually agreeable conclusion.
I am asking all voucher holders to send their voucher, along with a name and contact number to [email protected]
Please submit your enquiry before the 10th January 2025, and please only send valid vouchers that were issued on or after 13th October 2023.
We will be unable to respond to any enquiries that are sent to a different email address, or sent via a social media platform.
Thank you all for your understanding and co-operation.
Brum Love xx