24/04/2020
Job brief, Cafe Manager
Cafe Frei Nice is part of the Cafe Frei international coffee chain. In 5 countries, in more than 50 shops our customers are able to choose from 70 coffee specialties from all around the world. We are one of the best cafes in Nice.
We are looking for a Cafe Manager to organize daily operation of the shop in Nice and motivate our staff to provide excellent customer service.
Cafe Manager's responsibilities include scheduling shifts for staff, monitoring daily expenses and revenues and ordering supplies like ingredients, coffee, milk and snacks as needed.
To be successful in this role you should have experience with all roles in coffee shops. You should be ready to work before, or after regular opening hours (preparation, or closing) including weekends and holidays.
Ultimately, you will increase profitability, boost customer engagement and turn our cafe into a favorite local spot in Nice for more and more people.
Responsibilities
Manage day-to-day operations of the cafe
Nurture friendly relationships with customers to increase loyalty and boost our reputation
Hire and onboard new staff and baristas
Train and control employees (drinks and snacks preparation, proper use of equipment, franchise rules and protocols, processes)
Search and find mistakes and non-acceptable attitude, correct them,
Advise, train staff to resolve issues with clients and to deliver excellent customer service
Manage the maintenance of the equipment, machines, water, electricity, APPs
Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)
Find the best suppliers (quality and price)
Maintain updated records of daily, weekly and monthly revenues and expenses
Ensure entire shop and storage are clean and tidy
Be present and manage the control of authorities,
Manage administration (regular documentation, obligation signs, documents to show at control)
Prepare reports to the director
We offer
participate in a worldwide growing, new wave coffee franchise chain
bonus according the reached success, performance
part of a dynamic team,
possibility to evolve yourself and your carrier
Requirements
Work experience as a Cafe Manager
Knowledge of rules, law of "restauration rapid"
Hands-on experience with professional coffee machines
Availability to work within and out of the opening hours (including weekends and holidays)
Excellent communication skills with the ability to manage and motivate a team
Firm control, analyze and confront the staff to improve the service and the processes
Customer service attitude
High school diploma
Additional certification (e.g. in Business Administration or Hospitality) is a plus
Language: French, English
To apply for the position please send us
your CV in English and in French, too, with a photo
send a motivation letter why you are the best for this position
email address [email protected]
Publié il y a il y a 1 minute. Job brief, Cafe Manager Cafe Frei Nice is part of the Cafe Frei international coffee chain. In 5… Voir ceci ainsi que d’autres offres d’emploi similaires sur LinkedIn.