03/16/2020
To the Valued Guests of Cacao 70 Whyte Ave,
We want to communicate our role and responsibility as the world navigates COVID-19 (Coronavirus).
The health and safety of our guests and staff continue to be our highest priority.
In addition to our compliance with all federal and provincial safe food handling procedures, we have immediately added the below measures to our processes:
•Reinforcing our already rigorous standards and operating procedures for food safety and personal hygiene
a) Adding additional moist hand towelette stations in Front of House
b) Cleaning and sanitizing all door handles, chairs and couches with regular frequency
c) Reducing the use of items at tables or sanitizing after each use
1) Condiments
2) Water bottles
•Menus to be wiped down with sanitizer after each use
•Pay-at-the-table units to be sanitized with a disinfectant wipe after each use
•Sales terminals disinfected with a disinfectant wipe at regular intervals
•Introducing extra hand-washing procedures after each guest interaction
•Monitoring our employees’ health very closely and asking them to stay home if they are not feeling well
•Spacing our tables out to help with social distancing
•Face mask is required among all kitchen staffs
•More extensive cleaning is added and proceeded by all of our staffs each day
Our employees have been trained on the new policies and requirements to ensure the highest possible levels of sanitation. We will be monitoring the situation on a daily basis and will implement and make changes as required.
For the safety of both customers and staffs, please use our partnered delivery service UberEats Canada, foodora, and SkipTheDishes (coming soon) to place your orders.
Please feel free to contact us at [email protected] if you1 have any questions or concerns.
We would also like to take this opportunity to thank you for your continued support of Cacao 70 Whyte Ave and look forward to serving you soon.
Yours in Hospitality,
Cacao 70 Whyte Ave