16/06/2025
To our valued customers,
This weekend has been an extraordinarily challenging one as we have experienced significantly higher volume of orders. This has resulted in longer than usual wait times for both pick up and delivery orders. Whilst this may be a good problem to have, we recognise its impacts on your time and ability to eat our delicious food in a timely manner. We are very sorry to those customers who may have been impacted in this way. We always strive to provide great food and customer service. We will reflect and make changes to our processes in order to avoid delays like those experienced this weekend, in the future. Thank you for your patience and ongoing support. We appreciate it very much.
Otto Pizzeria Team