05/08/2026
At Soul everyone who walks through our door is a Guest.
We don’t have clients, customers, participants, service users or patrons. We don’t have homeless people, street people, addicts, users, winos or hobos. We don’t have patients, cases, schizophrenics, acquired brain injuries, alcoholics or anything else. We just have Guests.
Our community life is very simple because if we are not sure what to do with someone we just treat them like a welcome Guest. And for many vulnerable people that alone is transformative.
Many of our vulnerable Guests are experiencing homelessness, housing insecurity, mental unwellness, addiction and/or social isolation. Most are experiencing more than one of those things. Many have fallen through the gaps of society and societies support services.
Realistically, most of our Guests have been dwelling in that gap for 2yrs, 5yrs, 10yrs, 15yrs, …
Our vision for Newcastle is that no one falls through the gaps! Our vision for Newcastle is that no one has to live in The Gap. Since 2003 Soul Hub has provided an island of hope deep in The Gap for Newcastle’s most vulnerable people.