07/10/2026
No more card surcharges. But the bank fees are still here.
Since the card surcharge ban took effect on 1 October, small businesses like ours have had to absorb costs that were previously covered by the surcharge.
We’ve been looking at payment providers. CommBank’s advertised Smart Terminal rate is 0.99% per transaction, PLUS a month for terminal rental. Every tap still comes at a cost — and now that cost comes out of our already tight margins.
At BurGround, our menu prices weren’t built to cover these extra card fees. We’ve always tried to keep our food affordable without compromising on quality and friendly service.
The government calls this a win for customers. From behind the counter, it feels like another bill handed to small businesses already struggling with rising food costs, rent and utilities.
Banks still collect their fees. Small businesses are left trying to make the numbers work.
If the government wants to make payments fairer, it needs to tackle the fees businesses pay too. And banks need to do more than advertise how much of each sale we get to “keep”.
💵 We offer a cash discount, so if cash is convenient for you, we’d really appreciate you choosing it.
You save a little, and more of your money stays with the local business cooking your meal.
Thank you for supporting our little shop. Every visit matters. ❤️
