Shingle Inn is the perfect destination to create and share special times with your closest friends and family any day of the week. Our café offers handmade, exquisite treats, indulgent cakes and delicious light meals as well as superior quality coffee. Try our iconic Patty Cakes, delicious Lemon Meringue Pie, famous Waffles with Butterscotch Sauce or something from our extensive lunch menu. We can also make your life easier with our amazing range of takeaway whole cakes and decadent desserts such as Charlotte Royale or Rocky Road Cheesecake. So whether you’ve got time to relax in our luxurious cafe or are looking for a quick coffee, sweet treat or delicious lunch, Shingle Inn can offer you uncompromising quality and freshly baked foods that will warm your heart. Community Guidelines
Welcome to our Shingle Inn community. Please take a moment to review simple considerations for using the Shingle Inn page. We want your experience here to be memorable and fun. The Shingle Inn Facebook Community page is designed for you, a place where you and the whole Shingle Inn family & community can share your passion for the iconic Brisbane café, our decadent cakes and traditions that have made us an Australian family favourite for almost 80 years. Your involvement is important to us and we want to hear your passion for our range of well loved products, hear your feedback and ensure you are getting as much as possible from this community. After all, our customers are an integral part of the reason we have been able to be apart of the Australian community for so many years. We’ll do our best to ensure this page stays community focused but by joining us here you acknowledge that all posts and comments are the responsibility of the submitter and not the opinions of Shingle Inn head office or franchising teams. We reserve the right to moderate this page as we see fit and remove any comments we deem inappropriate or not beneficial to the wider community. Remember, there are more of you than us so if you see anything on the page that you don’t like, please feel free to contact us through “Message” button at the top of our timeline. Please also remember that we don’t always see the “location” pages where you check in via social channels so if you have any feedback, please ensure you place it on this page and not the location pages. All posts must adhere to the Facebook terms of use www.facebook.com/legal/terms, we also ask you abide by these simple guidelines by not posting any messages which
• convey a strong message such as anger, hate, horror etc
• are abusive, obscene, defamatory, libelous, slanderous, too graphic or are anti-social in nature
• infringes third party intellectual rights (ie containing third party logos, names or images)
• are false, deceptive or misleading
• are in violation of any law or regulation
• are obscenely explicit sexually or contain nudity
• contains disparaging remarks about other products, people or brands
• are solicitations or contain personal information
• may promote other sites, products or brands
• or are otherwise inappropriate in the absolute discretion of the Facebook site owner. Shingle Inn reserves the right to remove postings that may violate any of the above. Anyone who repeatedly posts materials that are in violation of the above will not be allowed to further engage with the Shingle Inn page. Shingle Inn does not necessarily endorse, nor is responsible for, the accuracy of information, opinions, or advice shared here by others. Shingle Inn has a Facebook team that actively monitors this page for any reference to product or service complaints, team member feedback or safety concerns and may privately follow up with any individual who has generated the complaint in order to gain more information. Please keep in mind that we will do our best to get back to you as quickly as possible, but this may mean that it can be a 48 hour response turn-around during busy periods. We appreciate your respectful and patient nature while we are addressing your concerns. Thank you again for joining us in this community, Shingle Inn Facebook team.
