21/10/2026
So their are some people out there that believe that it's okay to order food through an on line delivery platform and then falsely claim that the food either wasnt delivered, was substandard or something was missing. To those people are you serious, don't order food if you can't afford to pay for it. Do you have any idea what damage your causing small businesses? I had a $45 order including fees charged by doordash, I received $3:15 yes $3:15 bloody cents because the customer complained they were missing meals, that weren't missing. I remember every order and I remember this 1 nothing was missing and I tie the bags too make sure nothing is taken. Doordash still got there 33% plus the service and delivery fee they charged and I didn't get enough to buy a loaf of bread. Does that sound fair? No it isnt so next time you decide to be deceptive just remember doordash take 33% of every order from merchants before they receive a single cent and its not doordash your scamming its the small business that your stealing from. It's fraud and you think merchants will just let it go they don't want to lose a customer, how is that a customer, they arent paying for their products. That being said you may think we don't know who our customers are? Wrong we do, so next time you go to order if you can't its because the merchant reported you and your banned. Thats our only recourse but eventually im sure it will make a difference.
I realise that everyone falls on hard times, ive been their myself, and on more than 1 occasion I've been asked if I can help someone out when there hungry, ive never turned away someone who was legitimately in need, on numerous occasions your child has come in and i have given him chips and a drink because hes a child and i assumed he was hungry, now i wonder if its just a matter of the apple doesnt fall far from the tree and hes just doing what hes being taught and taking advantage. That will stop now im afraid, it takes a community to raise a child and they need to know whats acceptable and what isnt. Now when i do help adults out all I ask is if they are in a position 1 day to help someone else then please do so. If you can't feed your children speak up there's no shame in asking for help. But don't steal from someone trying to have a go and make life a little easier for their family. So for anyone that decides that they want a free feed for what ever reason stop and think of who it is that pays, im not MacDonald's or KFC, im a little take away in Kelso and for 1 minute think about this. The driver that delivered the food that I bought that I cooked that I packaged made more money for driving the 3 minutes around the corner than I did is that fair? So for those that are going to complain and b***h about my post, the minute I am able to turn doordash off I will be when I can replace the service they provide, the minute an order is placed i lose 33% plus discounts doordash provide that i pay for so I'm behind the 8 ball already it's the customers without transport that lose if I cut it off with no alternative. For those that order through doordash and pick up themselves call the store direct its cheaper. For those that need delivery I am and have delivered too customers myself. Call in and see me or call me and pre ordered delivery can be arranged no waiting for a driver to pick it up the food will leave the store the moment its cooked. And all of this can be payed on delivery either by way of cash or card with no fees.
ON ANOTHER NOTE,
The Countdown has begun ladies and gentlemen Miss and Masters. With sadness and trepidation in 10 days time Saturday the 31st of October 2026 our shop front at 3/56a Boyd street will be closing its doors for the last time,
But not all is lost this is just the beginning, like a phoenix rises from the fire so will Kelso Tucker Box Takeaway and we hope that you will all join us at our new premises. We have lots of surprises coming. We aim too make this a safe space for those that feel they need the world to go away just for a bit, for those that just want to be heard and seen. Most importantly a place that people feel safe, that children can come too when they need to call a parent, police or guardian.
Our business Kelso Tuckerbox maybe Fish and Chips, but it comes under the banner of MITCHELL'S MISSION, and to continue on a legacy of helping when we can.
WATCH THIS SPACE.
Staff and Management
