26/08/2026
LET’S BE CLEAR.
We work hard to provide good-quality food at a reasonable price. Are we perfect? No. Sometimes we miss the mark. When we do, we’ll own it and fix it.
But this 1-star review is not fair.
A group came in and ordered pizzas, schnitzels and other food.
One person asked for a refund for a $13.90 schnitzel, claiming it was “poor quality.”
We asked a simple question:
“What was wrong with it?”
There was no specific answer. Just “poor quality.”
The schnitzel was cooked properly. The chips were crispy. The meal was served as it should be.
His mates ordered food, ate it all and had no complaints.
Yet we received a 1-star review.
If our food is genuinely wrong, tell us what the problem is. We’ll fix it.
If you didn’t enjoy it, that’s your opinion and we respect it.
But leaving a 1-star review without explaining what was wrong is not constructive criticism. It unfairly damages a local business.
We also saw you leave our store and go straight to another nearby business. We won’t name that business or involve them in this.
But don’t demand a refund without explaining why, leave a 1-star review and expect us to stay silent.
We stand behind our staff and our food. We’ll always address genuine problems.
If you have a genuine issue, talk to us directly.
If you leave a baseless review to damage our business, that reflects on you, not us
