Kapsara Tea Factory Company Ltd

06/10/2026

HAPPY CUSTOMER SERVICE WEEK FROM KAPSARA TEA FACTORY!

At Kapsara Tea Factory, we believe that exceptional customer service is the foundation of strong and lasting relationships.

This Customer Service Week, we celebrate our valued customers, partners, tea growers, management, and the entire Kapsara team for being an important part of our journey. Your trust, feedback, and continued support inspire us to uphold the highest standards of quality, service, and professionalism.

From the tea gardens and green leaf intake to processing, packing, and delivery, we remain committed to excellence in every stage — ensuring that every cup reflects the care, consistency, and authentic flavour of premium Kenyan tea.

Thank you for choosing and supporting Kapsara Tea Factory. Together, we continue strengthening partnerships, driving continuous improvement, and delivering quality in every quantity.
Happy Customer Service Week!

KAPSARA TEA FACTORY — QUALITY IN EVERY QUANTITY.

28/09/2026

Describe Kapsara teas with one word🤗

23/09/2026

KAPSARA TEA FACTORY ENGAGES MIZAJ AFRICA ON NEW TEA MARKET OPPORTUNITY 🇰🇪🇪🇬

Today, Kapsara Tea Factory had the opportunity to engage Mizaj Africa, tea buyers from Egypt, in discussions around the potential purchase of our quality teas.

The engagement brought together the Mizaj Africa team, Production Managers from Kobel, Kaptumo, Mudete and Chebut Tea Factories, as well as the Marketing Team from KTDA Head Office.

The teams participated in a tea tasting session focusing on PFD, a new product currently being sought by Mizaj Africa. The session provided an opportunity to evaluate the tea's quality, characteristics and suitability for the Egyptian market.

This engagement demonstrates the importance of collaboration among tea factories, KTDA and international buyers in exploring new markets and creating opportunities for Kenyan teas.

At Kapsara Tea Factory, we remain committed to producing quality teas that meet the evolving needs of local and international markets.

Kapsara Tea — Quality in Every Quantity.

18/09/2026

15/09/2026

STRENGTHENING PARTNERSHIPS THROUGH QUALITY

Today, Kapsara Tea Factory had the pleasure of hosting some of our biggest buyers from Karachi,Pakistan — Mr Faizan-ur-Rehman Paracha from Muddassir Rehman Paracha, Mr. Abdul Haseeb Paracha from Oriental Traders and Mr. George Okoyo from KTDA DMCC.

Our esteemed visitors toured the factory and had an opportunity to see and appreciate the various stages of our tea processing, from green leaf intake through processing, drying, sorting and packing. They also tasted and evaluated our teas, providing valuable feedback on the quality of our products.

We were pleased to hear their appreciation of the significant improvement in the quality of Kapsara teas. They, however, emphasized the importance of maintaining consistently high-quality teas, noting that good quality is essential for sustaining customer confidence and ensuring continued business and stronger market opportunities.

Their feedback is a great encouragement to our farmers, management and entire Kapsara team. We remain committed to continuous improvement and to delivering teas that meet the expectations of our valued buyers and consumers around the world.

Quality builds trust. Trust builds lasting partnerships.

Kapsara Tea — Quality in Every Quantity.

12/09/2026

Uko wapi Kastomaa tukuje tukuletee chai tamu ya Kapsara🤗🤗

11/09/2026

A good day starts with a good cup of Kapsara Premium Tangawizi tea;Because Where there is tea, there is happiness 🤗

10/09/2026

Kapsara Premium Teas��

08/09/2026

FERTILIZER IS HERE!

We are pleased to inform our esteemed farmers that the first batch of fertilizer has arrived, and distribution to farmers has commenced today.

We urge our farmers to use the fertilizer for the intended use to boost tea production.

Let’s Keep growing!